December 2021 - GotYourBack

Top 3 articles

Support Ukraine by supporting your customers with Support team from Ukraine

How customer support can drive additional revenue in your company

Telephone etiquette for call center operators

Support Ukraine

Support Ukraine by supporting your customers with Support team from Ukraine

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Compliment as a way of increasing sales

Compliment as a way of increasing sales

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cold sales calls

Does it make sense to make cold sales calls?

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the client's readiness to buy

Signal phrases that determine the client’s readiness to buy

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How to hire a call center?

How to hire a call center?

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How to orginise hotline

How to organize a hotline?

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telemarketing

Outbound and inbound telemarketing – what is it?

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Psychological techniques in telephone sales

Psychological techniques in telephone sales

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outsourced call center

Algorithm of transferring customer service or tech support to an outsourced call center

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Outsourcing client tasks to a call center

Outsourcing client tasks to a call center: difficulties and solutions

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How the customer support team can peak load and overcome it

8 ways how support service can piss off a customer

Why is it so hard to launch new support automation tools?

Three Key Responsibilities of the Help Desk Service

Conceptual image of miniature engineer and worker

Why is it so hard to launch new support automation tools?

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Customer Support Team

Three Key Responsibilities of the Help Desk Service

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